Terms & Conditions
Health and Safety
I am fully insured through Balens Specialist Insurance Brokers, ensuring comprehensive cover for my services.
Terms & Conditions
Please provide at least 48 hours' notice if you need to cancel a session in order to receive a refund. Cancellations made within 48 hours are non-refundable as this does not allow sufficient time to fill the appointment slot.
If you choose to cancel your Block Booking before completing all the sessions, please contact me via email. You will be charged the standard rate for each session attended, and any remaining balance will be refunded.
Gift vouchers are non-refundable.
Treatment times quoted do not reflect time spent on the massage couch. New clients should book a 90 minute treatment, to allow time for a 10-15 minute initial health consultation. Returning clients will have a shorter consultation.
I accept payments via my booking system.
I Value Your Data Privacy Online
Keeping your data safe is very important to me - whether you're browsing my website, checking out my social media channels, or emailing me online. I use top-notch security measures to protect your information every step of the way so that you can relax knowing that your privacy is in good hands.
How I Use Your Information
I use the information collected to:
a. Respond to your enquiries and provide you with any information you request.
b. Improve my website and services based on your feedback and our interactions.
c. Send you updates, newsletters, and marketing communications (you can opt out of these communications at any time).
Protecting User Data Via the Contact Form
When you use the contact us form, I take measures to protect your data:
a. Secure Transmission: Your data is transmitted securely using encryption technologies (SSL/TLS).
b. Access Control: Access to your data is restricted to authorised personnel who need it to respond to your enquiries.
c. Data Retention: I retain your contact form submissions for a reasonable period to assist with future enquiries and for record-keeping purposes.
Sharing Your Information
I will never sell your personal information with third parties. I may share your details in the following cases:
a. With your explicit consent.
b. To comply with legal obligations.
c. To protect my rights, privacy, safety, or property.
Cookies And Tracking Technologies
I employ cookies and comparable tracking technologies to improve your browsing experience. You have the ability to control your cookie preferences by adjusting your browser settings.
Third-Party Links
My website may contain links to third-party websites. I am not responsible for the privacy practices or content of these websites. I encourage you to review their privacy policies before providing any personal information.
Your Rights
You have the right to access, update, correct, or delete your personal information. If you have any questions or requests regarding your data, please contact me at hello@emmawebley.co.uk
Contact And Communications
Visitors contacting this website and/or its proprietors do so at their own discretion and furnish any requested personal details at their own risk. This website and its proprietor employ any information provided to furnish you with additional details about the services they provide or to aid you in addressing any questions or enquiries you may have submitted. This is not an exhaustive enumeration of your user rights concerning the receipt of email marketing materials. Your details are not conveyed to any third parties.
GDPR
The GDPR (General Data Protection Regulation) will supersede the Data Protection Act 1998, which was enacted to implement the 1995 EU Data Protection Directive. GDPR aims to provide individuals with greater control over how organisations utilise their personal data and to ensure uniformity in data protection laws across the EU.
GDPR categorises any information that can identify an individual as personal data, encompassing genetic, mental, cultural, economic, or social details. Furthermore, GDPR introduces a new set of 'digital rights' for EU citizens to safeguard against the increasing value of personal data in the digital economy. Organisations failing to adhere to GDPR regulations may face substantial penalties.
What Counts As Personal Data?
The EU has broadened the definition of personal data to encompass the categories of information that organisations currently gather about individuals, and online identifiers like IP addresses are now deemed as personal data. Other data, such as economic, cultural, or mental health information, is also regarded as personally identifiable information.
Pseudonymised personal data may also fall under GDPR regulations, depending on the degree of ease or difficulty involved in identifying the data's owner. Anything classified as personal data under the Data Protection Act is also categorised as personal data under the GDPR.
Changes To My Privacy Policy
I may update this Privacy Policy to reflect changes in my practices or for legal reasons. I will notify you of any material changes by posting the updated policy on my website. If you have any questions, concerns or would like to get in touch with me, please email hello@emmawebley.co.uk